Thank you for shopping at Gourmet Wines US. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

1. **Eligibility for Returns**:
– Items must be returned within 30 days of the purchase date.
– Items must be in their original condition, unopened, and with all original packaging and tags.

2. **Non-Returnable Items**:
– Perishable goods, such as food or beverages, are not eligible for return unless they are defective or damaged upon arrival.

3. **Return Process**:
– To initiate a return, please contact us at 669-225-5298 or email us at [email protected] with your order number and details about the product you would like to return.
– We will provide you with instructions on how to return the item.

4. **Refunds**:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. **Shipping Costs**:
– Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

6. **Damaged or Defective Items**:
– If you receive a damaged or defective item, please contact us immediately at 669-225-5298 or [email protected]. We will arrange for a replacement or refund.

7. **Contact Information**:
– For any questions regarding our Returns Policy, please contact us at:
– Phone: 669-225-5298
– Email: [email protected]
– Address: 4861 Larry Street, San Jose, CA, US

Thank you for choosing Gourmet Wines US. We appreciate your business and are here to ensure your satisfaction.

—

**Note**: This Returns Policy is subject to change without notice. Please review it periodically for any updates.